Support & Maintenance

Services in support of information systems, which are given by the “EAE Consult”, provide ensure compliance with functional and technical condition of the applications, which are used as the actual needs of companies and their efficient operation.

Accompaniment is the next step in providing services after the signing of the entry into production. The volume of services, which are supporting the system, depends on the needs of the company in the development and support of the system. Such needs include:

  • ­Supply and installation updates of software;
  • Working support of information systems, including database maintenance, configuration, interfaces, consulting support and user training;
  • The development of information systems, the introduction of new functional modules and application integration.

The structure of services and modes of delivery are discussed in detail with each customer and recorded in the documents of signing a maintenance contract.